CivicPay - unable to connect to Cirrus

Incident Report for Springbrook

Resolved

This incident has been resolved.
Posted Jul 06, 2026 - 09:12 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 06, 2026 - 08:17 PDT

Investigating

We are currently investigating this issue.
Posted Jul 06, 2026 - 08:09 PDT
This incident affected: CivicPay (CivicPay Online Payment Processing, CivicPay Online Recurring, CivicPay Backend Processing, CivicPay Online API).