Springbrook Status

May 1, 2026

No incidents reported today.

Apr 30, 2026

Springbrook Enterprise Cloud & Cirrus Maintenance

Completed - The scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes (filter by version 7.18.7.0). To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html.
Apr 30, 20:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 20:00 PDT

Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Apr 30, 19:45 PDT

Apr 29, 2026

Express is unavailable

Resolved - The issue has been resolved.
Apr 29, 13:13 PDT

Update - We are continuing to work on a fix.
Apr 29, 10:43 PDT

Identified - We have a cause identified and are working to correct it.
Apr 29, 09:41 PDT

Investigating - Half our customers are unable to access Express currently. Our engineering team is investigating.
Apr 29, 08:25 PDT

Apr 28, 2026

Unresolved incident: Springbrook Express App Server #1 Unavailable.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

Springbrook Cloud Hot fix - AP Checks

Completed - The scheduled maintenance has been completed.
Apr 24, 12:38 PDT

Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 11:41 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 11:38 PDT

Scheduled - We are deploying a hot fix to fix an issue with AP Checks. Some customers are experiencing issues with exceptions attempting to print AP checks today. Configurable checks are not impacted by this issue.
This could cause reports to take longer to start during this deployment.
Apr 24, 11:37 PDT

Apr 23, 2026

Springbrook Enterprise Cloud & Cirrus Maintenance

Completed - The scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes (filter by version 7.18.7.0). To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html.
Apr 23, 20:53 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 20:00 PDT

Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Apr 21, 14:42 PDT

Apr 22, 2026

No incidents reported.

Apr 21, 2026

Springbrook Enterprise Cloud & Cirrus Maintenance

Completed - The scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes (filter by version 7.18.7.0). To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html.
Apr 21, 20:56 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 20:00 PDT

Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Apr 21, 14:42 PDT

Apr 20, 2026

Springbrook Enterprise Cloud & Cirrus Maintenance

Completed - The scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes (filter by version 7.18.7.0). To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html.
Apr 20, 21:29 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 20:00 PDT

Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Apr 20, 15:10 PDT

Apr 19, 2026

Springbrook Enterprise Cloud, Cirrus & CivicPay Online Maintenance

Completed - The scheduled maintenance has been completed.
Apr 19, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 07:00 PDT

Scheduled - We will be performing scheduled maintenance during this window. This maintenance will interrupt your Springbrook Enterprise Cloud, Cirrus & CivicPay Online services. Your CivicPay Online site will be taken offline during this window
Apr 16, 09:53 PDT

PUBLIQ Maintenance

Completed - The scheduled maintenance has been completed.
Apr 19, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 21:00 PDT

Scheduled - We will be performing scheduled maintenance during this window. This maintenance will interrupt your PUBLIQ Payments, ASP Hosting, Payroll Portal, QS1 Automatic Updates, Remote Backup Service, and SFTP Server services. Your PUBLIQ Payments site will be taken offline during this window
Apr 16, 09:54 PDT

Apr 18, 2026

Apr 17, 2026

No incidents reported.

Past Incidents