All Systems Operational

Cirrus Operational
Cirrus Asset Management (MobileMMS) Operational
Springbrook Enterprise Cloud Operational
Tableau Operational
Springbrook Enterprise Web Applications Operational
API Operational
Applicant Tracking Operational
Business Licensing Operational
Business Tax Operational
Contact Management Operational
Employee Self Service Operational
Open Enrollment Operational
Postal Link Operational
Emails Operational
Processing Operational
CivicPay Operational
CivicPay Online Payment Processing Operational
CivicPay Online Recurring Operational
CivicPay Backend Processing Operational
CivicPay Online API Operational
CivicPay Administration Operational
Open API Operational
Springbrook Express Cloud Operational
PUBLIQ Payments Operational
PUBLIQ Services Operational
PUBLIQ QS1 Automatic Updates Operational
PUBLIQ Remote Backup Service Operational
PUBLIQ SFTP Server Operational
Utility Cloud API Operational
PUBLIQ Plus Services Operational
PUBLIQ Plus CAMA Operational
PUBLIQ ASP Hosting Operational
PUBLIQ Payroll Portal Operational
KVS Operational
KVS Cloud Operational
KVS Hosted Operational
SoftRight Operational
SoftRight Hosted Operational
SoftRight Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Springbrook Enterprise Cloud & Cirrus Maintenance Apr 2, 2026 20:00-21:00 PDT

We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Posted on Mar 31, 2026 - 14:26 PDT
Apr 1, 2026

No incidents reported today.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
Springbrook cloud - Portal unaccessable
Resolved - We are still investigating the root cause.
Mar 26, 08:44 PDT
Update - We are continuing to investigate this issue.
Mar 26, 07:55 PDT
Update - The Portal is now accessible, we are still looking to see what happened.
Mar 26, 07:32 PDT
Investigating - We are currently investigating this issue.
Mar 26, 07:30 PDT
Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes (filter by version 7.18.7.0). To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html.
Mar 19, 20:49 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 20:00 PDT
Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Mar 17, 14:13 PDT
Springbrook Cloud - reports taking a long time to move from Scheduled to Processing
Resolved - This incident has been resolved.
Mar 19, 13:51 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 13:27 PDT
Investigating - We are currently investigating this issue.
Mar 19, 13:04 PDT
Mar 18, 2026

No incidents reported.

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