Springbrook Status

All Systems Operational

Cirrus Operational

Springbrook Enterprise Cloud Operational

Tableau Operational

Springbrook Enterprise Web Applications Operational

API Operational

Applicant Tracking Operational

Business Licensing Operational

Business Tax Operational

Contact Management Operational

Employee Self Service Operational

Open Enrollment Operational

Postal Link Operational

Emails Operational

Processing Operational

Springbrook Mobile Operational

CivicPay Operational

CivicPay Online Payment Processing Operational

CivicPay Online Recurring Operational

CivicPay Backend Processing Operational

CivicPay Online API Operational

CivicPay Administration Operational

Open API Operational

Springbrook Express Cloud Operational

PUBLIQ Payments Operational

PUBLIQ Services Operational

PUBLIQ QS1 Automatic Updates Operational

PUBLIQ Remote Backup Service Operational

PUBLIQ SFTP Server Operational

Utility Cloud API Operational

PUBLIQ ASP Hosting Operational

PUBLIQ Payroll Portal Operational

KVS Operational

KVS Cloud Operational

KVS Hosted Operational

SoftRight Operational

SoftRight Hosted Operational

SoftRight Online Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Springbrook Enterprise Cloud & Cirrus Maintenance Apr 29, 2024 20:00-21:00 PDT

We will be performing scheduled maintenance during this window. This maintenance may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes.
To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html
Posted on Apr 25, 2024 - 14:45 PDT

Past Incidents

Apr 28, 2024

No incidents reported today.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

Springbrook Cloud - Jobs and reports taking longer to process

Resolved - This incident has been resolved.
Apr 26, 14:40 PDT

Monitoring - There was an issue with jobs moving into Processing from Scheduled. The issue has been resolved.
Apr 26, 13:14 PDT

Apr 25, 2024

No incidents reported.

Apr 24, 2024

Springbrook Enterprise Cloud & Cirrus Maintenance

Completed - The scheduled maintenance has been completed.
Apr 24, 22:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 22:00 PDT

Scheduled - We will be performing scheduled maintenance during this window. This maintenance may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes.
To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html
Apr 23, 11:52 PDT

Apr 23, 2024

No incidents reported.

Apr 22, 2024

Springbrook Enterprise Cloud & Cirrus Maintenance

Completed - The scheduled maintenance has been completed.
Apr 22, 20:37 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 20:00 PDT

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

PUBLIQ Payments Maintenance

Completed - The scheduled maintenance has been completed.
Apr 18, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 18:30 PDT

Scheduled - We will be performing scheduled maintenance during this window. This maintenance will interrupt your PUBLIQ Payments. Your PUBLIQ Payments site will be taken offline during this window
Apr 18, 13:09 PDT

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

Springbrook Enterprise Cloud & Cirrus Maintenance

Completed - The scheduled maintenance has been completed.
Apr 15, 22:03 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 20:00 PDT

Apr 14, 2024

Springbrook Enterprise Cloud, Cirrus & CivicPay Online Maintenance

Completed - The scheduled maintenance has been completed.
Apr 14, 08:48 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 PDT

Scheduled - We will be performing scheduled maintenance during this window. This maintenance will interrupt your Springbrook Enterprise Cloud, Cirrus & CivicPay Online services. Your CivicPay Online site will be taken offline during this window
Apr 11, 14:46 PDT

PUBLIQ Maintenance

Completed - The scheduled maintenance has been completed.
Apr 14, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 21:00 PDT

Scheduled - We will be performing scheduled maintenance during this window. This maintenance will interrupt your PUBLIQ Payments, ASP Hosting, Payroll Portal, QS1 Automatic Updates, Remote Backup Service, and SFTP Server services. Your PUBLIQ Payments site will be taken offline during this window
Apr 11, 15:54 PDT