Springbrook Status

All Systems Operational

Cirrus Operational

Cirrus Asset Management (MobileMMS) Operational

Springbrook Enterprise Cloud Operational

Tableau Operational

Springbrook Enterprise Web Applications Operational

API Operational

Applicant Tracking Operational

Business Licensing Operational

Business Tax Operational

Contact Management Operational

Employee Self Service Operational

Open Enrollment Operational

Postal Link Operational

Emails Operational

Processing Operational

CivicPay Operational

CivicPay Online Payment Processing Operational

CivicPay Online Recurring Operational

CivicPay Backend Processing Operational

CivicPay Online API Operational

CivicPay Administration Operational

Open API Operational

Springbrook Express Cloud Operational

PUBLIQ Payments Operational

PUBLIQ Services Operational

PUBLIQ QS1 Automatic Updates Operational

PUBLIQ Remote Backup Service Operational

PUBLIQ SFTP Server Operational

Utility Cloud API Operational

PUBLIQ Plus Services Operational

PUBLIQ Plus CAMA Operational

PUBLIQ ASP Hosting Operational

PUBLIQ Payroll Portal Operational

KVS Operational

KVS Cloud Operational

KVS Hosted Operational

SoftRight Operational

SoftRight Hosted Operational

SoftRight Online Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Springbrook Enterprise Cloud & Cirrus Maintenance Apr `9`, `2026` `20:00`-`21:00` PDT

We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Posted on Apr 07, 2026 - 13:49 PDT

Past Incidents

Apr 8, 2026

No incidents reported today.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

Springbrook Enterprise Cloud & Cirrus Maintenance

Completed - The scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes (filter by version 7.18.7.0). To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html.
Apr 2, 20:37 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 20:00 PDT

Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Mar 31, 14:26 PDT

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

Springbrook cloud - Portal unaccessable

Resolved - We are still investigating the root cause.
Mar 26, 08:44 PDT

Update - We are continuing to investigate this issue.
Mar 26, 07:55 PDT

Update - The Portal is now accessible, we are still looking to see what happened.
Mar 26, 07:32 PDT

Investigating - We are currently investigating this issue.
Mar 26, 07:30 PDT

Mar 25, 2026

No incidents reported.

All Systems Operational

Scheduled Maintenance

Springbrook Enterprise Cloud & Cirrus Maintenance Apr 9, 2026 20:00-21:00 PDT

Past Incidents

Springbrook Enterprise Cloud & Cirrus Maintenance Apr `9`, `2026` `20:00`-`21:00` PDT