All Systems Operational

Cirrus Operational
Cirrus Asset Management (MobileMMS) Operational
Springbrook Enterprise Cloud Operational
Tableau Operational
Springbrook Enterprise Web Applications Operational
API Operational
Applicant Tracking Operational
Business Licensing Operational
Business Tax Operational
Contact Management Operational
Employee Self Service Operational
Open Enrollment Operational
Postal Link Operational
Emails Operational
Processing Operational
CivicPay Operational
CivicPay Online Payment Processing Operational
CivicPay Online Recurring Operational
CivicPay Backend Processing Operational
CivicPay Online API Operational
CivicPay Administration Operational
Open API Operational
Springbrook Express Cloud Operational
PUBLIQ Payments Operational
PUBLIQ Services Operational
PUBLIQ QS1 Automatic Updates Operational
PUBLIQ Remote Backup Service Operational
PUBLIQ SFTP Server Operational
Utility Cloud API Operational
PUBLIQ Plus Services Operational
PUBLIQ Plus CAMA Operational
PUBLIQ ASP Hosting Operational
PUBLIQ Payroll Portal Operational
KVS Operational
KVS Cloud Operational
KVS Hosted Operational
SoftRight Operational
SoftRight Hosted Operational
SoftRight Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 7, 2026

No incidents reported today.

Aug 6, 2026

Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes (filter by version 7.18.7.0). To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html.
Aug 6, 21:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 20:00 PDT
Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Aug 4, 14:59 PDT

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes (filter by version 7.18.7.0). To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html.
Jul 30, 20:44 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 20:00 PDT
Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Jul 28, 14:59 PDT

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Cirrus - Performance issues using Cirrus
Resolved - This incident has been resolved.
Jul 28, 11:39 PDT
Update - This was causing slow performance when using the application. This was also causing jobs/reports to take longer to start processing.
Jul 28, 10:51 PDT
Monitoring - We have identified an issue causing slow performance on one of our SQL servers. Performance should be returning to normal soon.
Jul 28, 10:45 PDT

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

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