All Systems Operational

Cirrus Operational
Cirrus Asset Management (MobileMMS) Operational
Springbrook Enterprise Cloud Operational
Tableau Operational
Springbrook Enterprise Web Applications Operational
API Operational
Applicant Tracking Operational
Business Licensing Operational
Business Tax Operational
Contact Management Operational
Employee Self Service Operational
Open Enrollment Operational
Postal Link Operational
Emails Operational
Processing Operational
CivicPay Operational
CivicPay Online Payment Processing Operational
CivicPay Online Recurring Operational
CivicPay Backend Processing Operational
CivicPay Online API Operational
CivicPay Administration Operational
Open API Operational
Springbrook Express Cloud Operational
PUBLIQ Payments Operational
PUBLIQ Services Operational
PUBLIQ QS1 Automatic Updates Operational
PUBLIQ Remote Backup Service Operational
PUBLIQ SFTP Server Operational
Utility Cloud API Operational
PUBLIQ Plus Services Operational
PUBLIQ Plus CAMA Operational
PUBLIQ ASP Hosting Operational
PUBLIQ Payroll Portal Operational
KVS Operational
KVS Cloud Operational
KVS Hosted Operational
SoftRight Operational
SoftRight Hosted Operational
SoftRight Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 8, 2026

No incidents reported today.

May 7, 2026
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes (filter by version 7.18.7.0). To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html.
May 7, 20:37 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 20:00 PDT
Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
May 5, 14:34 PDT
May 6, 2026

No incidents reported.

May 5, 2026
Springbrook Express App Server #1 Unavailable
Resolved - This incident has been resolved.
May 5, 14:45 PDT
Monitoring - A fix has been implemented, and we are continuing to investigate the root cause. We will monitor the situation closely and update as progress is made to full resolution.
Apr 28, 12:36 PDT
Investigating - We are currently investigating an issue with one of the Springbrook Express app servers. This is impacting a subset of customers who use the affectedd app server.
Apr 28, 12:10 PDT
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes (filter by version 7.18.7.0). To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html.
Apr 30, 20:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 20:00 PDT
Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Apr 30, 19:45 PDT
Apr 29, 2026
Express is unavailable
Resolved - The issue has been resolved.
Apr 29, 13:13 PDT
Update - We are continuing to work on a fix.
Apr 29, 10:43 PDT
Identified - We have a cause identified and are working to correct it.
Apr 29, 09:41 PDT
Investigating - Half our customers are unable to access Express currently. Our engineering team is investigating.
Apr 29, 08:25 PDT
Apr 28, 2026
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
Springbrook Cloud Hot fix - AP Checks
Completed - The scheduled maintenance has been completed.
Apr 24, 12:38 PDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 11:41 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 11:38 PDT
Scheduled - We are deploying a hot fix to fix an issue with AP Checks. Some customers are experiencing issues with exceptions attempting to print AP checks today. Configurable checks are not impacted by this issue.
This could cause reports to take longer to start during this deployment.
Apr 24, 11:37 PDT
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