Springbrook Status

Jul 6, 2026

CivicPay - unable to connect to Cirrus

Resolved - This incident has been resolved.
Jul 6, 09:12 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 6, 08:17 PDT

Investigating - We are currently investigating this issue.
Jul 6, 08:09 PDT

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

Springbrook Cirrus Maintenance

Completed - The scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes (filter by version 7.18.7.0). To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html.
Jun 30, 20:35 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 20:26 PDT

Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Jun 30, 20:25 PDT

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

Cirrus Maintenance

Completed - The scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes (filter by version 7.18.7.0). To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html.
Jun 26, 14:14 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 14:00 PDT

Scheduled - Please be aware that at 2:00 PM Pacific today (6/26/26) we will be updating Cirrus to correct an issue related to lot and owner selection in Utility Biling Account creation. You may experience a brief service outage during this time. We apologize for the inconvenience.
Jun 26, 13:17 PDT

Jun 25, 2026

Springbrook Enterprise Cloud & Cirrus Maintenance

Completed - The scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes (filter by version 7.18.7.0). To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html.
Jun 25, 20:34 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 20:00 PDT

Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Jun 23, 14:40 PDT

Jun 24, 2026

Springbrook Enterprise Cloud & Cirrus Maintenance

Completed - The scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes (filter by version 7.18.7.0). To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html.
Jun 24, 17:42 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 17:30 PDT

Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Jun 24, 15:58 PDT

Springbrook Login Problem

Resolved - This incident has been resolved.
Jun 24, 06:43 PDT

Monitoring - We have identified issue and have implemented a fix. We will continue to monitor the situation.
Jun 24, 06:13 PDT

Update - We are continuing to investigate this issue.
Jun 24, 06:03 PDT

Investigating - We are currently investigating an issue preventing login to Springbrook Cirrus, Enterprise and Tableau.
Jun 24, 05:15 PDT

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Past Incidents