Springbrook Express - a subset of users are unable to connect to the application

Incident Report for Springbrook

Resolved

This incident has been resolved.
Posted Mar 12, 2026 - 15:18 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 12, 2026 - 13:48 PDT

Update

We are rebooting one of the servers in about 1 minute. This should assist in getting things running again.
Posted Mar 12, 2026 - 13:23 PDT

Investigating

We are currently investigating this issue.
Posted Mar 12, 2026 - 13:14 PDT
This incident affected: Springbrook Express Cloud.