All Systems Operational

Cirrus Operational
Springbrook Enterprise Cloud Operational
Tableau ? Operational
Springbrook Enterprise Web Applications Operational
API ? Operational
Applicant Tracking Operational
Business Licensing Operational
Business Tax Operational
Contact Management Operational
Employee Self Service Operational
Open Enrollment Operational
Postal Link ? Operational
Emails Operational
Processing Operational
CivicPay ? Operational
CivicPay Online Payment Processing ? Operational
CivicPay Online Recurring ? Operational
CivicPay Backend Processing ? Operational
CivicPay Online API ? Operational
CivicPay Administration ? Operational
Open API Operational
Springbrook Express Cloud Operational
PUBLIQ Payments Operational
PUBLIQ Services Operational
PUBLIQ QS1 Automatic Updates Operational
PUBLIQ Remote Backup Service Operational
PUBLIQ SFTP Server Operational
Utility Cloud API Operational
PUBLIQ Plus Services Operational
PUBLIQ Plus CAMA ? Operational
PUBLIQ ASP Hosting Operational
PUBLIQ Payroll Portal Operational
KVS Operational
KVS Cloud Operational
KVS Hosted Operational
SoftRight Operational
SoftRight Hosted Operational
SoftRight Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Springbrook Enterprise Cloud, Cirrus & CivicPay Online Maintenance Sep 14, 2025 07:00-09:00 PDT

We will be performing scheduled maintenance during this window. This maintenance will interrupt your Springbrook Enterprise Cloud, Cirrus & CivicPay Online services. Your CivicPay Online site will be taken offline during this window
Posted on Sep 12, 2025 - 17:05 PDT
Sep 13, 2025
PUBLIQ Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 21:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance will interrupt your PUBLIQ Payments, ASP Hosting, Payroll Portal, QS1 Automatic Updates, Remote Backup Service, and SFTP Server services. Your PUBLIQ Payments site will be taken offline during this window
Sep 12, 16:13 PDT
Sep 12, 2025
Sep 11, 2025
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes (filter by version 7.18.7.0). To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html.
Sep 11, 20:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 20:00 PDT
Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Sep 9, 15:05 PDT
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed. To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes (filter by version 7.18.7.0). To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html.
Sep 8, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 20:00 PDT
Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Sep 8, 16:50 PDT
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed.
Sep 4, 20:13 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 20:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes.
To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html
Sep 4, 19:36 PDT
Sep 3, 2025

No incidents reported.

Sep 2, 2025
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 20:42 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 20:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes.
To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html
Sep 2, 16:38 PDT
Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

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