All Systems Operational

Cirrus Operational
Springbrook Enterprise Cloud Operational
Tableau ? Operational
Springbrook Enterprise Web Applications Operational
API ? Operational
Applicant Tracking Operational
Business Licensing Operational
Business Tax Operational
Contact Management Operational
Employee Self Service Operational
Open Enrollment Operational
Postal Link ? Operational
Emails Operational
Processing Operational
CivicPay ? Operational
CivicPay Online Payment Processing ? Operational
CivicPay Online Recurring ? Operational
CivicPay Backend Processing ? Operational
CivicPay Online API ? Operational
CivicPay Administration ? Operational
Open API Operational
Springbrook Express Cloud Operational
PUBLIQ Payments Operational
PUBLIQ Services Operational
PUBLIQ QS1 Automatic Updates Operational
PUBLIQ Remote Backup Service Operational
PUBLIQ SFTP Server Operational
Utility Cloud API Operational
PUBLIQ Plus Services Operational
PUBLIQ Plus CAMA ? Operational
PUBLIQ ASP Hosting Operational
PUBLIQ Payroll Portal Operational
KVS Operational
KVS Cloud Operational
KVS Hosted Operational
SoftRight Operational
SoftRight Hosted Operational
SoftRight Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 15, 2025
Springbrook Enterprise Cloud, Cirrus & CivicPay Online Maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 07:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance will interrupt your Springbrook Enterprise Cloud, Cirrus & CivicPay Online services. Your CivicPay Online site will be taken offline during this window
Jun 11, 11:09 PDT
PUBLIQ Maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 21:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance will interrupt your PUBLIQ Payments, ASP Hosting, Payroll Portal, QS1 Automatic Updates, Remote Backup Service, and SFTP Server services. Your PUBLIQ Payments site will be taken offline during this window
Jun 11, 11:49 PDT
Jun 14, 2025
Jun 13, 2025

No incidents reported.

Jun 12, 2025
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 20:38 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 20:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes.
To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html
Jun 10, 14:37 PDT
Payments transactions are failing for Global Payment Gateway customers
Resolved - This incident has been resolved.
Jun 12, 06:42 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 06:36 PDT
Update - We are actively engaged with RedSail and continuing to investigate this issue.
Jun 12, 06:17 PDT
Update - We are continuing to investigate this issue.
Jun 12, 05:35 PDT
Update - We are continuing to investigate this issue.
Jun 12, 05:34 PDT
Investigating - We are currently working with RedSail and engaging with Global to investigate this issue.
Jun 12, 05:33 PDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 20:34 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 20:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes.
To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html
Jun 3, 14:34 PDT
Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

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