All Systems Operational

Cirrus Operational
Springbrook Enterprise Cloud Operational
Tableau ? Operational
Springbrook Enterprise Web Applications Operational
API ? Operational
Applicant Tracking Operational
Business Licensing Operational
Business Tax Operational
Contact Management Operational
Employee Self Service Operational
Open Enrollment Operational
Postal Link ? Operational
Emails Operational
Processing Operational
CivicPay ? Operational
CivicPay Online Payment Processing ? Operational
CivicPay Online Recurring ? Operational
CivicPay Backend Processing ? Operational
CivicPay Online API ? Operational
CivicPay Administration ? Operational
Open API Operational
Springbrook Express Cloud Operational
PUBLIQ Payments Operational
PUBLIQ Services Operational
PUBLIQ QS1 Automatic Updates Operational
PUBLIQ Remote Backup Service Operational
PUBLIQ SFTP Server Operational
Utility Cloud API Operational
PUBLIQ Plus Services Operational
PUBLIQ Plus CAMA ? Operational
PUBLIQ ASP Hosting Operational
PUBLIQ Payroll Portal Operational
KVS Operational
KVS Cloud Operational
KVS Hosted Operational
SoftRight Operational
SoftRight Hosted Operational
SoftRight Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 25, 2025

No incidents reported today.

Apr 24, 2025
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 20:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 20:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes.
To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html
Apr 24, 19:40 PDT
Apr 23, 2025

No incidents reported.

Apr 22, 2025
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed.
Apr 22, 20:37 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 20:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes.
To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html
Apr 22, 12:51 PDT
Apr 21, 2025

No incidents reported.

Apr 20, 2025
CivicPay Maintenance
Completed - The scheduled maintenance has been completed.
Apr 20, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 07:00 PDT
Scheduled - We will be performing scheduled maintenance on CivicPay during this window. CivicPay Online will be taken out of service while maintenance activities are conducted. This maintenance may interrupt your other CivicPay services. To view the release notes for enhancements and corrections being released in this maintenance window please see the following Success Community articles:
https://success.springbrooksoftware.com/s/article/Online-bills-Release-Notes
https://success.springbrooksoftware.com/s/article/CivicPay-Release-Notes
Apr 15, 16:32 PDT
PUBLIQ Maintenance
Completed - The scheduled maintenance has been completed.
Apr 20, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 21:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 16:24 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance will interrupt your PUBLIQ Payments, ASP Hosting, Payroll Portal, QS1 Automatic Updates, Remote Backup Service, and SFTP Server services. Your PUBLIQ Payments site will be taken offline during this window
Apr 15, 16:23 PDT
Apr 19, 2025
Apr 18, 2025

No incidents reported.

Apr 17, 2025
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 20:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 20:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes.
To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html
Apr 17, 19:47 PDT
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

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