All Systems Operational

Cirrus Operational
Cirrus Asset Management (MobileMMS) Operational
Springbrook Enterprise Cloud Operational
Tableau Operational
Springbrook Enterprise Web Applications Operational
API Operational
Applicant Tracking Operational
Business Licensing Operational
Business Tax Operational
Contact Management Operational
Employee Self Service Operational
Open Enrollment Operational
Postal Link Operational
Emails Operational
Processing Operational
CivicPay Operational
CivicPay Online Payment Processing Operational
CivicPay Online Recurring Operational
CivicPay Backend Processing Operational
CivicPay Online API Operational
CivicPay Administration Operational
Open API Operational
Springbrook Express Cloud Operational
PUBLIQ Payments Operational
PUBLIQ Services Operational
PUBLIQ QS1 Automatic Updates Operational
PUBLIQ Remote Backup Service Operational
PUBLIQ SFTP Server Operational
Utility Cloud API Operational
PUBLIQ Plus Services Operational
PUBLIQ Plus CAMA Operational
PUBLIQ ASP Hosting Operational
PUBLIQ Payroll Portal Operational
KVS Operational
KVS Cloud Operational
KVS Hosted Operational
SoftRight Operational
SoftRight Hosted Operational
SoftRight Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 25, 2025

No incidents reported today.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025
CivicPay Maintenance
Completed - The scheduled maintenance has been completed.
Dec 21, 09:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 21, 07:00 PST
Scheduled - We will be performing scheduled maintenance on CivicPay during this window. CivicPay Online will be taken out of service while maintenance activities are conducted. This maintenance may interrupt your other CivicPay services. To view the release notes for enhancements and corrections being released in this maintenance window please see the following Success Community articles:
https://success.springbrooksoftware.com/s/article/Online-bills-Release-Notes
https://success.springbrooksoftware.com/s/article/CivicPay-Release-Notes
Dec 19, 08:24 PST
Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025
Cirrus Deployment Rollback
Resolved - Cirrus re-deployment complete.
Dec 16, 08:13 PST
Update - We are continuing to investigate this issue.
Dec 16, 08:04 PST
Investigating - We are currently re-deploying the Cirrus application. This will result in a brief disruption while the application service rotates.
Dec 16, 08:03 PST
Dec 15, 2025
Springbrook Express Cloud Maintenance
Completed - The scheduled maintenance has been completed.
Dec 15, 21:20 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 21:00 PST
Scheduled - We will be performing scheduled maintenance during this window. This activity will interrupt Springbrook Express Cloud application services.
Dec 15, 10:46 PST
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed.
Dec 15, 21:17 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 20:00 PST
Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Dec 15, 15:08 PST
Dec 14, 2025
Springbrook Enterprise Cloud, Cirrus & CivicPay Online Maintenance
Completed - The scheduled maintenance has been completed.
Dec 14, 08:21 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 07:00 PST
Scheduled - We will be performing scheduled maintenance during this window. This maintenance will interrupt your Springbrook Enterprise Cloud, Cirrus & CivicPay Online services. Your CivicPay Online site will be taken offline during this window
Dec 11, 09:21 PST
PUBLIQ Maintenance
Completed - The scheduled maintenance has been completed.
Dec 14, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 21:00 PST
Scheduled - We will be performing scheduled maintenance during this window. This maintenance will interrupt your PUBLIQ Payments, ASP Hosting, Payroll Portal, QS1 Automatic Updates, Remote Backup Service, and SFTP Server services. Your PUBLIQ Payments site will be taken offline during this window
Dec 11, 09:22 PST
Dec 13, 2025
Dec 12, 2025

No incidents reported.

Dec 11, 2025
Springbrook Enterprise Cloud & Cirrus Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 20:33 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 20:00 PST
Scheduled - We will be performing scheduled maintenance and releases during this window. This activity may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
Dec 9, 14:48 PST
← Incident History Powered by Atlassian Statuspage