All Systems Operational

Cirrus Operational
Springbrook Enterprise Cloud Operational
Tableau ? Operational
Springbrook Enterprise Web Applications Operational
API ? Operational
Applicant Tracking Operational
Business Licensing Operational
Business Tax Operational
Contact Management Operational
Employee Self Service Operational
Open Enrollment Operational
Postal Link ? Operational
Emails Operational
Processing Operational
CivicPay ? Operational
CivicPay Online Payment Processing ? Operational
CivicPay Online Recurring ? Operational
CivicPay Backend Processing ? Operational
CivicPay Online API ? Operational
CivicPay Administration ? Operational
Open API Operational
Springbrook Express Cloud Operational
PUBLIQ Payments Operational
PUBLIQ Services Operational
PUBLIQ QS1 Automatic Updates Operational
PUBLIQ Remote Backup Service Operational
PUBLIQ SFTP Server Operational
Utility Cloud API Operational
PUBLIQ Plus Services Operational
PUBLIQ Plus CAMA ? Operational
PUBLIQ ASP Hosting Operational
PUBLIQ Payroll Portal Operational
KVS Operational
KVS Cloud Operational
KVS Hosted Operational
SoftRight Operational
SoftRight Hosted Operational
SoftRight Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 28, 2025

No incidents reported today.

Mar 27, 2025
Completed - The scheduled maintenance has been completed.
Mar 27, 21:12 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 20:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes.
To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html

Mar 25, 14:48 PDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Completed - The scheduled maintenance has been completed.
Mar 24, 20:39 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 20:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes.
To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html

Mar 24, 19:07 PDT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Completed - The scheduled maintenance has been completed.
Mar 20, 20:39 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance may interrupt your Springbrook Enterprise Cloud, Cirrus or web application services.
To view the release notes for enhancements and corrections being released in this maintenance window for Springbrook Enterprise please see https://ssitelemetry.azurewebsites.net/#/releasenotes.
To view the release notes for enhancements and corrections being released in this maintenance window for Cirrus please see https://help.sprbrk.com/Seven_Help/7.18.7.0/Content/Cirrus/SO_Release_Notes.html

Mar 18, 14:50 PDT
Mar 19, 2025
Completed - The scheduled maintenance has been completed.
Mar 19, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 21:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance will interrupt your PUBLIQ Payments, ASP Hosting, Payroll Portal, QS1 Automatic Updates, Remote Backup Service, and SFTP Server services. Your PUBLIQ Payments site will be taken offline during this window
Mar 14, 08:27 PDT
Mar 18, 2025
Mar 17, 2025

No incidents reported.

Mar 16, 2025
Completed - The scheduled maintenance has been completed.
Mar 16, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 07:00 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance will interrupt your Springbrook Enterprise Cloud, Cirrus & CivicPay Online services. Your CivicPay Online site will be taken offline during this window
Mar 12, 15:57 PDT
Completed - The scheduled maintenance has been completed.
Mar 16, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 21:00 PDT
Update - PUBLIQ Payments will not be down for maintenance on Sunday morning due to payment deadlines on the 15th. We will be doing maintenance on that part of PUBLIQ's services on the 19th instead.
Mar 14, 08:26 PDT
Scheduled - We will be performing scheduled maintenance during this window. This maintenance will interrupt your PUBLIQ Payments, ASP Hosting, Payroll Portal, QS1 Automatic Updates, Remote Backup Service, and SFTP Server services. Your PUBLIQ Payments site will be taken offline during this window
Mar 12, 15:56 PDT
Mar 15, 2025
Mar 14, 2025

No incidents reported.